15.12.2008

New CRM system taken into use Elomatic

Elomatic's customer relationship management has diversified with the taking into use of a new CRM system. The renewal of the CRM system started in the Spring and has progressed to the pilot implementation phase. It has been in use by the pilot group since November. In January it's use will be expanded when it will be taken into use by all sales and marketing process related personnel.

With the help of the new tool customer information can be managed more efficiently and the planning and implementation of different sales related activities has been eased. The system also ensures that all employees, regardless of location, have the latest and updated customer information at their disposal. 

The new tool is comprised of different modules with the most important being sales, marketing and task management. Daily sales and marketing tasks and development projects can be created and managed easily with the system.